Sergiani Garden hotel & restaurant

Frequently Asked Questions

You ask, we answer


A large outdoor pool with adjacent sun terrace offers a feeling of relaxation and well being, while delicious snacks and cooling drinks are served all day long at the pool bar.

The Sergiani Garden Hotel – Apartments is open from April until the end of October.

The Sergiani Garden Hotel – Apartments is situated in a quiet environment a little off the road and have no problems with noise at night.

Yes, a late check-out can be arranged at a small charge on request and upon availability.

We accept all currencies and all major credit cards. We gladly accept your foreign currency exchange at official bank rates.

We do have a lovely garden with shady trees and many plants and flowers; we also have a lawn and a playground for the kids to play on.

We allow pets in our hotel upon request. Personally we adore pets, but not all guests at the Sergiani Garden Hotel – Apartments are charmed by them. We appreciate your understanding.

Sergiani Garden Hotel – Apartments is partly accessible for guests in a wheelchair. Unfortunately, however, our property does not meet all requirements to be entirely wheelchair accessible. Should you need more detailed information, please send us a message

The Sergiani Garden Hotel – Apartments is within easy reach on foot (about 5min.) to Stalis centre and the lovely beach is practically at your feet. Stalis shops and inviting taverns are just a few minutes away.

Yes, there are excellent English / German speaking doctors in Stalis and Malia. Stalis and Malia have a private medical centre on a 24/7 base, as well as a qualified dentist and several pharmacies.


Stalis belongs to the municipality of Malia, which consists of the coastal villages Malia and Stalis plus their mountain counterparts Krassi and Mohos.  The municipality has a population of around 6,000 and covers a surface area of about 6,700ha.

Yes, a bus stop is nearby (30m. from our hotel) and a taxi can be called at anytime.

Yes, our hotel provides (central) Internet access and has a free Wi-Fi zone.

Yes, tap water is safe to drink, but bottled water is generally preferred.

Shop opening hours vary, but are usually from 9am – 11pm daily in summertime. Banks and post offices are open Mon – Fri from 08.00 – 14.00 hours.

Bus services are operated by the KTEL cooperative and buses are fast, frequent and comfortable. They leave in both directions from the main road about every 20 minutes, to Heraklion in the west and to Agios Nikolaos in the east.

There are plenty of highlights and places of interest to visit in the area.

Mediterranean climate with warm, dry summers and mild, wet winters.

Heraklion, Crete’s capital, is 32km west of Stalis – Malia (45min. by bus, 30min. by car).

Power supply in Greece / Crete is 220V. Sockets accept two-round pin plugs. Adaptors are readily available at any supermarket, or just ask our staff to help you out. Power cuts happen occasionally, especially in summertime, due to strained generating capacity.

Crete, like the rest of Greece, is 2 hours ahead of Greenwich Time (GMT +2) and adjusts to summertime at 4am on the last Sunday in March. It is set back to winter time at 4am on the last Sunday in October.

Car rentals are readily available, or just ask our hotel staff to assist you.

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